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FAQ's   Frequently Asked Questions

How does your information get to Priority Medical Billing?
    Priority Medical Billing will make arrangements with your office that will suit your needs. We can arrange to pick up data from you via mail services, email, fax, and or phone. We will make sure that we receive the information that we need in a manner that is as efficient as possible for your office.
How can Priority Medical Billing work for me? What changes or delays will there be?
    You decide how much or how little you want us to help. We would start by handling a portion of your claims (such as Medicare) or we can take all of your billing functions over. The initial setup for electronic claims is about 2-4 weeks, varying by insurance carrier. Once you are a client, Priority Medical Billing begins processing your claims on paper immediately. There is no delay while we wait for you to be set up to file electronically.
Will Priority Medical Billing handle my checks?
    No. All of your funds and deposits will still be in your control. We will make arrangements to get copies of the EOB's and payment information from your office.
What kind of payment arrangements are there for Priority Medical Billing's services?
    No fees will be taken “off the top” for our services. You will receive regular statements from us detailing service rendered as well as our fees, as agreed upon at the initiation of our contract.
How is follow-up handled on the claims?
    We will diligently work each claim until we come to a satisfactory resolution. We will certainly communicate any serious issues to you, but you can rest assured we will take care of all follow-up work.
How will our patient inquiries be handled?
    Priority Medical Billing will handle all patient billing inquiries from our office. We will be sure the patients can contact us easily. Should patients contact your office regarding a billing issue, please direct them to our office. Should patients contact us regarding an inquiry other than billing, we will professionally refer them to you. We will take down as much information as possible to alleviate any customer aggravation.
How does Priority Medical Billing handle our patient billing?
    Patient statements will be generated on a regular basis to inform the patients of activity on their accounts. Patient statements will clearly indicate when a patient balance is due. Should it be necessary, we will contact the patients by a series of letters and phone calls regarding any delinquent balances. We will contact your office and make recommendations for possible outside collections activity, if necessary. We will work closely with your office to be sure that your patients’ accounts are handled in a manner that meets your approval.
Do I have to turn over all of my billing to Priority Medical Billing at once?
    No. Priority Medical Billing will work with your office in a manner that best suits the needs of your practice! If you find that you would prefer to send us a portion of your accounts (for example difficult accounts, claims needing appeals, accounts for a certain payer, etc), we will be happy to make suitable arrangements. We are also prepared to take on all of your billing needs without any delay.

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Priority Medical Billing is a medical billing service that specializes in psychology, physical therapy, internal medicine, orthopedic surgery, orthotics, prosthetics and pedorthics.
Priority Medical Billing is a medical billing reimbursement/consulting company that assists medical practices in obtaining a higher medical billing capability while curtailing costs. These solid business solutions are obtained by providing physicians and other healthcare professionals with the option of out-sourcing their insurance processing and medical billing. Your complete satisfaction is our goal and we will customize our services to fit your needs.

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